FAQ

Shipping & Processing

Can I resell my promotional PopSockets grips order?
Promotional PopSockets grips are to be used exclusively as giveaways & gifts; only authorized vendors are permitted to resell PopSockets grips. If you're interested in reselling PopSockets grips, please contact sales@popsockets.com.
Where are PopSockets grips manufactured and printed?
The individual PopSockets grips pieces are manufactured in China. Your custom logo will be printed or engraved at the PopSockets production facility in Boulder, CO.
How long will It take to get my order?
Production takes 3-5 business days and standard shipping can take up to 5 business days. We recommend placing your order 2 weeks before your desired delivery date.
How much is shipping?
Ground shipping by UPS is free within the US. Expedited shipping and International shipping will vary in cost depending on quantity and location.
Do you ship internationally?
Yes, we are able to ship internationally, but we ship with delivery duties unpaid. Prices do not include shipping or import fees.
Can I order less than 100 units?
We have a strict minimum order quantity of 100 for printed graphics on our standard plastic grips. Premium grips have a lower minimum order quantity of 50 units.
Can I resell my promotional PopSockets grips order?
Promotional PopSockets grips are to be used exclusively as giveaways & gifts; only authorized vendors are permitted to resell PopSockets grips. If you're interested in reselling PopSockets grips, please contact sales@popsockets.com.

Other Questions

What are your payment terms for domestic orders?
For online orders, we require full payment by credit card when the order is placed. We accept Visa, MasterCard, Discover, and American Express. If you are needing to submit payment via check, bank transfer, or issue a PO, please reach out to us at Promo@PopSockets.com and we'll be happy to assist with your order.
What are your payment terms for international orders?
For online orders, we require full payment by credit card when the order is placed. We accept Visa, MasterCard, Discover, and American Express. If you are needing to submit payment via check, bank transfer, or issue a PO, please reach out to us at Promo@PopSockets.com and we'll be happy to assist with your order.
Will my customers like PopSockets grips?
Is the sky blue? Yes, the odds are high that your customers will love PopSockets grips -- a typical comment from our customers after using PopSockets grips for a couple days is, "I'll never go back to using my phone without a PopSockets grip."
I am an ASI/PPAI distributor for promotional products. Do I get special pricing?
iClick is the exclusive supplier to distributors in this industry. Contact sales@iclick.com or (800) 456-9177 for more info.
What color options can I choose to put our logo on?
Standard production prints full graphics on either a white button or a black button. The accordion and platform can be either all-white or all-black. Premium options include our Aluminum and Wood series. Aluminum options: Black, Space Grey, Silver, Gold, & Rose Gold. Wood options: Bamboo, Zebrawood, & Rosewood. Premium grips are only available with an all-black platform & accordion. Orders of 10,000+ units may qualify for additional customization.

STILL HAVE QUESTIONS? CONTACT US AT Promo@PopSockets.com